Conversing
One day a college professor and his
class took up the topic, "What does
it mean to converse, and how do we
converse with each other?"
The students immediately began to
pepper the professor with possible
answers, "Communication, talk to
each other, interact, relate,
disclosure, statements, discussions,
mention, expression, relation,
assertion, transmission,
declaration," and on and on they
went with their suggestions.
When the students had exhausted their
responses, the professor acknowledged
their contributions and then asked them
to consider both questions as two halves
of a whole.
At this point the students responded
with how information is transmitted,
"by message, announcement,
briefing, reports, publicity, letters,
notes, bulletins and billboards,"
were some of their answers.
Again the professor asked them to
consider the two questions as two halves
of a whole. The students became
perplexed; his input was not clarifying
the topic at all.
One frustrated student blurted out,
"Professor, what is this whole and
halves business you're referring
too?"
"Now, that's an important
question," the professor responded.
"The answer to the two questions,
'what does it mean to converse, and how
do we converse with each other?' is that
all of the players must make a personal
contribution to the conversation."
Trying to understand the student
said, "On the surface, I can see
intellectually that contribution by all
involved parties is a practical answer
to your two questions as being two
halves of the whole theory. But, we
still haven't answered the question of
what you mean by contributing, have we?
The professor was quick to point out
that, "this is the real point of
our questioning."
He continued, "The assumption
that a connection in conversing includes
contributions by more than one party is
accurate, otherwise, the communication
would be considered a speech. So, the
question becomes, what does the process
of contributing involve? Let's consider
this; when someone is contributing,
isn't there someone else who responds to
that contribution with a contribution of
his or her own, in response to what he
heard?
Let me make this really simple. When
you're responding, you are probably
doing one of three things. You are
validating, negating, or expanding upon
what you heard.
By validating, you're simply
acknowledging that the point or position
made has merit. It's valid or accurate.
However, validating does not necessarily
mean you agree with the point. For
example, if someone makes the comment
that there are people who believe in
abortion, that comment is valid even if
you don't happen to agree with that
position.
Negation, on the other hand, could be
considered the opposite of validation in
that to negate means to see what
something is not. If the point someone
makes is not accurate or valid, then it
is said to be false. Validation is
truth, negation is false. For example,
if someone were to say that everyone
believes in abortion, that would be
false, and to say so to that person is
to negate what is being said.
Last is the act of expanding upon
what the other person has said. This
implies adding to, or saying also, in
response to what you have heard. It
means building upon the point that you
heard with additional statements or
comments of your own to move the
conversation forward. Do you all
understand?"
"One additional important point
to make here is that in conversations
you may hear someone use the word but
instead of also, or I agree. When this
happens, remind them that whenever we
use the word, but, we are disagreeing
with what was just heard or said. The
yea-but expression really means no, it
doesn't mean yes or even also. Don't be
the one who learns this lesson the hard
way, you need to realize how disruptive
this is in conversation."
V.P. Mosser
©2001-2005 V.P. Mosser
You're welcome to use this article in
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Successful entrepreneur, V.P. Mosser is
the creator of the Learn the Lessons
Series, the Life's Journey publication
and numerous thought-provoking articles.
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or issues, visit http://www.learnthelessons.com
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